Third Wave is a Joburg based software company providing CRM (Customer Relationship Management) package solutions for clients, by implementing Advantage CRM Software. Third Wave has been in business for over 20 years and is therefore fully equipped to assist any business with CRM implementation.
Customer Relationship Management (CRM) is a broadly recognized, widely-implemented strategy for managing and nurturing a company’s interactions with customers and sales prospects.
What is CRM?
CRM involves using technology to organize, automate, and synchronize business processes—principally sales related activities, but also those for marketing, customer service, and technical support.
Third Wave Advantage is a powerful customer relationship management software system (CRM) designed to assist both management and sales people in gaining more business. It has lead management, prospecting, and customer servicing features combined with time scheduling and activity management.