A CRM system can contribute greatly to your company’s bottom line. However, recently CRM (Customer Relationship Management) systems have received bad press.

The reason for this is large duly to a lot of opportunists jumping on the band wagon without the necessary skills and training. The customer is left in the lurch trying to fathom how they can make their CRM System work.

Fortunately there are companies such a Third Wave Software that concentrate purely on CRM Systems and offer a total solution geared to the customer’s specific requirements.

Steps in the total CRM System Solution include:

• Analyzing your exact requirements (at no cost to you) for a CRM System
• Preparing a professional proposal  which spells out the detailed steps in “The Total Solution”
• Arranging training for the Project Team
• Arranging training for the users (Sales persons, Brand managers, etc.)
• Setting of milestones – mini goals in other words
• Customisation if any
• Go live with a pilot site – total length of project approx 6 to 12 weeks

The CRM system should be treated as a valuable asset. The ROI (Return on Investment) is significantly greater than most other projects an organization can undertake. If you are a small company and are thinking of an exit strategy it has been proved that an up to date CRM database increase the sales value of your company by around 50%.

Third Wave’s CRM System offering is product named Advantage. The Advantage CRM System is used by over five thousand individual users. The Advantage CRM system is extremely easy to use and has a robust database engine.

For more information please call Byron on (011) 462-6871 – he will arrange a FREE no obligation demonstration of the Advantage CRM system for you.

Alternatively email Byron at This e-mail address is being protected from spambots. You need JavaScript enabled to view it or contact us, where you can request a quote at the click of a button. We look forward to hearing from you – CRM is our passion.